We require direct debit details, to be held on file, for all swimming lesson bookings. This can be either:

• Debit/credit card details; or
• Bank account details (BSB, account number)
• We do not accept cash payments for ongoing classes.

Outstanding fees need to be paid in full before your lesson and fees are not refundable, per our class policy.

If you have any questions, you can contact your centre directly or the BlueFit support line on 1300 252 583 for assistance.

Alternatively, you can submit a support ticket here on Freshdesk, by clicking 'New Support Ticket', and we will get back to you as soon as possible.

BlueFit Swimming MyPortal and non-App customers:

This section is for users attending facilities which use the online BlueFit Swimming MyPortal site. If your centre uses the BlueFit Swimming app, please skip to the next section.

How do I update my debit details in the parent portal? 

1. Go to https://bluefitswimming.com.au/myportal/ and select your swim school location
2. Login with the email address you provided when you enrolled
3. If multiple names appear, select the parent's name
4. Select the ‘Account’ drop-down button on the top bar
5. Select ‘Update Direct Debit’

BlueFit Swimming App customers:

This section is for users attending facilities which use the BlueFit Swimming app.

How do I update my debit details in the Bluefit Swimming App? 

1. Open the BlueFit Swimming App and log in
2. Tap the 'Account' icon at the bottom right-hand side of the screen
3. Scroll down to the Payment section and select ‘Update Payment Info’
4. Select your preferred payment option, tick the ‘Recurring Billing’ box, and then continue.